HDMI Port Not Working on Your PS5? Try This Before You Replace It

Table Of Contents

Share:

Picture this: You fire up your PlayStation 5 for a gaming session, but the TV stubbornly flashes “No Signal.” You double-check that the PS5 is on (white light is glowing), yet nothing shows up on screen. Maybe your kids were a little too rough and yanked the HDMI cable earlier, or the dog tripped over it – now you fear the worst for your PS5’s HDMI port. Before you panic or rush out to replace the port (or the entire console), take a breather. There are a few simple things you should try first that just might save your game night (and your wallet).

Why HDMI Ports Stop Working (PS5 Edition)

HDMI issues are one of the most common problems PS5 owners face – especially here in Barrie where we see it weekly. The HDMI port is a fragile little thing, and a number of everyday accidents can knock it out of commission:

  • Accidental Cable Yanks: Kids tugging on controllers or tripping over cords, pets running by, or someone moving the console without unplugging – all can physically strain the port’s connection.
  • Frequent Plugging and Unplugging: Regularly swapping HDMI cables between different TVs or monitors wears out the port. Those tiny pins inside can bend or break over time.
  • Cheap or Tight Cables: Low-quality HDMI cables that don’t fit quite right (or are forced in wrong) can damage the port pins or loosen the port from the board.
  • General Wear and Tear: Dust accumulation or just long-term use can also cause a poor connection, leading to intermittent signals or no signal at all.

If your PS5 shows a blank screen or “No Signal” on the TV, and especially if it only works when the cable is held at a certain angle (or not at all), there’s a good chance the HDMI port is the culprit. But don’t declare it dead just yet. Let’s troubleshoot step by step.

Troubleshooting: Try These Fixes Before Replacing the Port

Before assuming your PS5’s HDMI port needs a costly replacement, go through these simple checks and fixes. You might get lucky with a quick solution:

  1. Check the HDMI Cable & Connection – It sounds obvious, but start here. Ensure the HDMI cable is firmly plugged in both to the PS5 and the TV. Sometimes a cable can slip out just enough to lose contact (especially if it was yanked). Unplug and re-plug each end, pushing in all the way. Inspect the cable for damage: if you see frayed ends or bent connectors, try a different HDMI cable. A faulty cable can mimic a broken port, so rule this out first. Ideally use a high-quality HDMI 2.1 cable (the type that came with the PS5) to be sure it’s not a compatibility issue.
  2. Verify the TV Input Source – We’ve all been there: frantically switching the PS5 on and off, only to realize the TV was on the wrong input. Use your TV remote to cycle through the HDMI inputs and make sure you’ve selected the port your PS5 is connected to. It’s a simple step, but especially if kids were involved, the PS5 might be on HDMI 1 while the TV’s looking at HDMI 2 (or vice versa). Double-checking can save you a headache.
  3. Test with a Different TV or Port – It’s possible the issue isn’t the PS5 at all, but the TV or the specific HDMI port on your TV. Connect your PS5 to another HDMI port on the same TV, or even better, hook it up to a different TV/monitor if available. If your PS5 display works on a second screen or a different port, then your console’s HDMI port is likely fine – the original TV/port might be the problem. If it still shows no signal on a known-working TV and cable, the PS5 is indeed at fault.
  4. Inspect the PS5’s HDMI PortPower off and unplug your PS5, then take a close look at the HDMI port (you might need a flashlight). Do you see any bent or broken pins inside? Is there dust, debris, or a foreign object in the port? If you notice dust or grime, you can gently clean the port by blowing out loose dust or using a soft anti-static brush. Do NOT jam anything metal inside – you don’t want to bend pins accidentally. If you spot pins that are obviously misaligned or the port itself looks crooked or loose, that’s a sign of physical damage. Unfortunately, bent pins or a loose port won’t be fixed by cleaning – that would confirm the port needs repair or replacement. But if everything looks okay, continue to the next steps.
  5. Power Cycle and Boot in Safe Mode – Sometimes the PS5 might be outputting a resolution or refresh rate that your TV can’t handle, which can result in a blank screen. To troubleshoot this, do a power cycle first: turn the PS5 off completely, unplug it for 30 seconds, then plug it back in. Now, try booting the PS5 in Safe Mode to reset the display settings:
    • Press and hold the power button on the PS5 until you hear a second beep (about 7 seconds). This boots the console into Safe Mode.
    • Connect your DualSense controller via USB and press the PS button.
    • In the Safe Mode menu, choose “Change Video Output” and set it to a lower resolution or automatic. You can also select “Reset Video Output” which will restart the PS5 with default 480p resolution.
      If you now get a picture on the screen in safe mode or at low resolution, it means the HDMI port is functioning (yay!) and the issue was likely a resolution/handshake problem between the PS5 and your TV. Adjust the PS5’s resolution or HDR settings to something your TV supports. (Tip: Some TVs have trouble with 4K HDR or high refresh rates – updating the PS5 firmware and your TV’s firmware can also help with compatibility.)
  6. Disable HDCP (if applicable) – This is a more niche tip, but sometimes the PS5’s HDCP (copy-protection protocol) can cause a blank screen, especially with certain capture cards or older TVs. If you suspect this, you can go to Settings > System > HDMI > Enable HDCP and turn it off – but you’ll need a working display to do that. This step is mostly for folks using the PS5 with computer monitors or capture devices. It’s not likely to fix a “no signal” if the HDMI port is physically damaged, but worth mentioning as a software check.
  7. Listen for Sound or Controller Feedback – A quick way to differentiate video issues from a total console failure: see if the PS5 is actually running behind the blank screen. If you press the PS button on the controller, do you hear the menu ping through your TV speakers? (You might need to turn up volume.) Or if a game is running blind, do you hear game audio? If yes, the console is on and outputting audio, just no video – which again points to a video output (HDMI) problem. If there’s no audio and the controller isn’t connecting, the PS5 might not be fully booting, which is a different issue.
  8. For Xbox Users – Similar Steps Apply: Although we’re focusing on PS5, these troubleshooting steps work for Xbox consoles too. If your Xbox Series X/S or Xbox One isn’t showing a signal, check the cable and TV input, try a different display, and power cycle the console. (Xbox even has a low-resolution mode you can trigger on startup by holding certain buttons – useful if you need to reset display settings.) The underlying causes – cable issues, port damage, or resolution mismatches – are very similar between PlayStation and Xbox. So Xbox gamers in Barrie, you’re not off the hook: treat your HDMI ports gently!

If none of the above gets your PS5’s display back, then it’s very likely the HDMI port is indeed fried or physically damaged. At this point, you’ll need to consider repair options. Keep in mind, a broken HDMI port can’t be fixed by a software update or a magic setting – if the port’s pins are bent or the connection to the motherboard is cracked, no amount of rebooting will revive it. But that doesn’t mean you need to replace your whole PS5…

The Port Is Still Dead – Now What?

So you’ve tried new cables, different TVs, safe mode resets – and still get that heartbreaking “No Signal” on your PS5. If the HDMI port is the confirmed culprit (especially if you visually spotted damage or you have to “wiggle” the cable to get any flicker of picture), the best solution is a proper HDMI port replacement.

Now, replacing an HDMI port isn’t like swapping a USB cable – it’s a delicate hardware repair. The port is soldered to the PS5’s motherboard with many tiny pins. Fixing it involves microsoldering: removing the damaged port and soldering a new one on. It’s not something you’d typically do at home unless you have soldering experience and the right tools (and no, super glue won’t help – we’ve seen folks try, trust us!).

Here in Barrie, Ontario, we’ve become specialists in HDMI port surgery. OneUpFix (that’s us!) handles PS5 HDMI port repairs all the time. Instead of risking further damage by DIY, you can have a professional tech swap in a brand-new port and get your PlayStation back on screen. We also service HDMI issues on Xbox just as frequently – those ports are just as fragile. The repair typically costs far less than buying a new console, and saves you the stress of being without your games for long.

Get Back in the Game – We Can Help

If you’re at the end of your troubleshooting rope, don’t despair. OneUpFix is Barrie’s local game console repair shop, and HDMI port replacements are one of our signature services. We’ll diagnose your no-signal issue and confirm it’s the port. Then we’ll replace the broken HDMI connector with a high-quality new one, using proper microsoldering tools and expertise. When you get your PS5 back, it’ll be as if the outage never happened – you can plug in normally and get a crystal-clear picture, without having to hold the cable “just right.” 🎮✨

Why choose a pro repair? Aside from saving you the headache, we back our work with a warranty, and you don’t have to ship your beloved console away or wait for weeks. Your PlayStation stays right here in Barrie for a quick turnaround. We’ve helped countless local gamers (and even folks from surrounding areas) fix their HDMI port issues and avoid turning their console into an expensive paperweight.

Ready to get your PS5 (or Xbox) fixed? Reach out to us! You can check out our PlayStation HDMI Port Repair service page for more info on our repair process and pricing, or browse all our PlayStation repair options if you have other issues as well. If you’re in the Barrie area, we welcome you to drop by our shop – we’ll have you back to gaming in no time. Not nearby? No problem – we accommodate mail-in repairs too. Just contact OneUpFix and we’ll guide you through the next steps.


In summary: Don’t rush into replacing your PS5’s HDMI port until you’ve tried the simple fixes. Often it’s something like a loose cable or a settings hiccup. But if it does turn out to be a hardware problem, know that you have affordable repair options available. Keep calm, troubleshoot on, and if all else fails, the OneUpFix team in Barrie has got your back. Good luck, and happy gaming! 🎮🔌👍


HDMI Port Not Working on Your Xbox? Try This Before You Replace It

(Yes, Xbox owners – we didn’t forget about you!)

So you’ve settled in for an Xbox gaming session – maybe gearing up for some Halo or FIFA – and suddenly you’re greeted with a blank TV and that dreaded “No Signal” message. Your Xbox Series X/S (or Xbox One) powers on (you see the light and hear the fan), but there’s no video output reaching your screen. Perhaps a little cousin tugged on the HDMI cord, or the console got jostled and now the connection seems busted. Before you assume your Xbox’s HDMI port is toast and start looking for a replacement, take a deep breath and try a few things. Just like with the PS5 scenario, there are some quick troubleshooting steps that might get you back to gaming without a costly repair.

Common Causes of Xbox HDMI Issues

First, it helps to understand why this happens. Xbox consoles, much like PlayStations, rely on a delicate HDMI port to carry video and audio to your TV. That port can fail for similar reasons:

  • Cord Yanks & Trips: If someone yanked the Xbox by the cable (kids and pets are repeat offenders here), the HDMI port could have been strained or slightly dislodged. Even a “not that hard” tug can bend the port’s tiny pins.
  • Wear and Tear: Frequent plugging and unplugging of the HDMI cable (like moving the console between rooms, or between a TV and a monitor) wears down the port over time. The connectors can loosen up, causing intermittent signal loss.
  • Bent or Broken Pins: Inserting the cable at an odd angle, or using a connector that doesn’t fit well, can bend the internal pins. Once those pins don’t line up correctly with the cable, the signal can’t get through.
  • Dust or Debris: Less common, but if the Xbox sat unused for a while, dust or foreign objects in the port can prevent a solid connection. (We’ve seen crazy cases like tiny toys stuck in console ports – hopefully not your situation, but you never know!)

If your Xbox shows a black screen or “No Signal” on the TV, and the console otherwise seems to power on normally, there’s a good chance something is up with the HDMI connection. Let’s try to get to the bottom of it.

Troubleshooting Your Xbox’s HDMI Output

Work through these steps before deciding the HDMI hardware is done for. You might save yourself a repair bill if it turns out to be a simpler fix:

  1. Check the HDMI Cable & TV Input – Start with the basics. Ensure the HDMI cable is fully inserted into the Xbox’s HDMI OUT port (on the back of the console) and the other end is firmly in the TV’s HDMI input. Sometimes cables can slip out just slightly – enough to kill the signal. Also, confirm your TV is set to the correct HDMI input for the Xbox. It’s easy to accidentally have the TV on “HDMI2” while the Xbox is plugged into “HDMI1,” which would obviously result in no picture. Swap in a different HDMI cable if you have one handy, just in case the cable itself failed. HDMI cables can and do go bad, especially if they’ve been yanked. Using a known-good cable rules this out.
  2. Try a Different TV or Monitor – To isolate the issue, connect your Xbox to another TV or display if possible (or at least a different HDMI port on your primary TV). If the Xbox display works on a second TV, then your console and cable are likely fine – the original TV or its ports could be the issue. If it doesn’t work on the second TV either, the problem is definitely with the Xbox/HDMI. This test is crucial; it tells you whether you’re dealing with a console problem or something external.
  3. Inspect the HDMI Port on the Xbox – Power down and unplug your Xbox, then take a close look at the HDMI port (where you plug the cable in). Do you notice any damage or misalignment? Bent pins, cracked plastic, or a port that looks like it’s sitting crooked are all signs of a physical issue. If the port wiggles loosely when you gently insert the cable, that’s also a bad sign (it shouldn’t wiggle). You can use a flashlight to peer inside – it should have a row of tiny gold pins intact. If something looks off and especially if you see a pin pushed backwards or missing, the port has been compromised. Minor dust can be blown out with a can of compressed air, but don’t poke around inside with metal tools, as you could create a new problem by shorting or bending pins.
  4. Perform a Power Reset & Low-Resolution Boot – Sometimes the “no signal” isn’t a broken port at all, but the Xbox outputting a resolution that your TV can’t handle (like if you set your Xbox to 4K on a 1080p TV). To rule this out, do a power reset first: hold the Xbox’s power button for ~10 seconds to fully shut it down, unplug the power cable for 30 seconds, then plug it back in. Now, try to boot the Xbox in a low-resolution or safe mode: on most Xbox models, you can press and hold the Pair (bind) button and the Eject button, then press the Power button once. Keep holding Pair (and Eject) for ~10-15 seconds until you hear a second startup tone. This should force the Xbox into a startup troubleshooter or a low-res mode (640×480). If you see any image from this (even if it’s a simple recovery menu), it means the HDMI port is working and your issue might have been a video settings mismatch. You can then use the menu to reset the Xbox’s display settings to default. (If nothing comes up on screen at all during this process, it reinforces that we likely have a hardware problem.)
  5. Test for Audio or Controller Connection – Similar to the PS5 tip: see if your Xbox is actually running behind the scenes. After turning it on (with no video), do you hear the normal boot-up chime through the TV or any sound at all? If you press the Xbox button on your controller, does the controller sync vibrate or light up differently? If you have a headset connected to the controller, do you hear menu navigation sounds or game sounds? If yes, then the Xbox has booted and is functioning except for video output – which strongly points to an HDMI video issue. If the console isn’t fully booting (no sound, maybe an unusual blinking power indicator), then you might have a different problem beyond the HDMI (in which case, get that checked by a pro too!).

If after all these steps you’re still staring at a stubborn “No Signal” (and especially if your Xbox only shows a picture when the HDMI cable is held at a certain angle – a classic broken port symptom), it’s likely time to consider that the HDMI port itself is damaged. Don’t feel bad – this is the #1 hardware issue we see in Xbox consoles, and it can happen to anyone. The good news is, it’s fixable!

When the HDMI Port is Truly Faulty

Let’s say the evidence is clear: the HDMI port on your Xbox is busted. Maybe you visually see a mangled pin, or none of the troubleshooting brought the signal back. At this point, a hardware repair or replacement of the port is the solution.

A broken HDMI port won’t heal on its own – if it’s physically damaged, no amount of system resets or cable swapping will bring the picture back. The port has to be desoldered and a new one put on the Xbox’s motherboard. It’s a complex repair that involves opening the console completely, using specialized soldering equipment to remove the old port, cleaning the connections, and soldering on a new port with precision. It’s absolutely not like plugging in a USB – it’s more akin to performing surgery on your console’s motherboard.

Unless you have experience with console repairs and the right tools, this isn’t a DIY you should attempt on the kitchen table. We’ve encountered people who tried superglue, tape, or bending things back with a knife – and usually, it makes matters worse (or much harder to fix properly afterwards). Your best bet is to entrust this to a professional repair service.

Fast and Reliable Xbox HDMI Port Repair in Barrie

If you’re in Barrie or the surrounding area (or even if you’re not – we accept mail-ins), OneUpFix can get your Xbox’s HDMI port replaced and working like new. We’ve replaced dozens upon dozens of Xbox HDMI ports for local gamers, so we know exactly how to get you back up and running. Our Xbox HDMI port repair service uses brand-new factory-quality ports and professional microsoldering tools to ensure the fix is rock-solid.

Here’s what that means for you: once repaired, your HDMI cable will fit snugly and you’ll get a clean, stable signal – no more flickering or having to prop the cable “just so.” We test every repaired Xbox before handing it back, to make sure it delivers a flawless picture (whether you’re playing in 4K HDR or just 1080p, it should be crystal clear with the new port).

Worried about cost or time? Replacing an HDMI port on an Xbox is far cheaper than buying a new console, and we offer a flat-rate for the repair so you know what to expect. Typically, you’re looking at around $199 for an Xbox HDMI port replacement, which covers the part, labor, and testing. Compare that to the $700+ price of a new Series X – it’s a no-brainer to fix it. Plus, we usually get the job done in a few days, not weeks. You won’t be without your console for long; most repairs are completed in 1-3 business days here at our Barrie shop.

And yes, we stand by our work – we include a warranty with the repair, so if anything goes sideways with that new port, you’re covered (though we make sure to do it right the first time!). We pride ourselves on being Barrie’s trusted console repair team – no send-away hassles, no dubious quick fixes, just quality repairs done locally.

Game On – We’ve Got Your Back

To wrap it up, an “HDMI not working” situation on Xbox can be super frustrating, but you now know the steps to check before giving up. Sometimes it’s just a bad cable or a weird setting, which you can fix in minutes. If you’re unlucky and it is a broken port, don’t despair: OneUpFix is here to help. We’ve helped many Xbox gamers in Barrie (and beyond) with exactly this problem. In fact, HDMI port failures are so common that we pretty much see them every week – you’re definitely not alone, and we’ve gotten pretty quick at fixing them!

If you need a hand, reach out to us. You can visit our Xbox repair page to see more about our services, or just contact OneUpFix directly to book a repair or ask any questions. We’ll happily guide you through the process – whether you want to drop off your console or send it in, we’ll make it as smooth as possible.

Don’t let a broken HDMI port turn your Xbox into an expensive paperweight. With a proper fix, your console will be back to delivering all those high-definition gaming memories in no time. Try the simple fixes, and if you still need help – you know where to find us! Then you can say goodbye to the “No Signal” blues and get back to what matters: gaming with your friends, family, or just enjoying a solo session without technical interruptions. Happy gaming, and we’ll see you back on Xbox Live once your HDMI issue is sorted! 🎮🔌✅

Related Posts